Salesforce Administrator at Rated People

Rated People

Salesforce Administrator

Full-Time in London, GB

Rated People

We’re the UK’s leading online marketplace connecting homeowners with over 50,000 local tradespeople nationwide. Our goal is to take the stress out of home improvements for both homeowners and tradespeople.

Since our launch in 2005, we’ve seen more than 4 million home improvement jobs posted by homeowners and have accumulated more than 750,000 tradespeople reviews.

We’re passionate about delivering the best possible experience for our customers and believe working with us should be easy. One of the teams that makes this happen is our Tech team.

THE ROLE

As a Salesforce Administrator you will contribute to, both the day-to-day running and the long-term success of our Salesforce Platform.

This role will be expected to provide Salesforce best practice to the company, ensuring that change requests are collected and prioritised, and actioned according to the platform roadmap. We are also looking for someone who will offer experience and expertise on our business processes as they relate to the Salesforce platform, including identifying opportunities for improvement and new solutions.

ABOUT YOU

The ideal candidate will have solid Salesforce experience as well as good communication skills, excellent IT skills and the flexibility to adapt to a fast paced environment.

This role is ideal for someone who has experience as a Salesforce Administrator and is keen to learn and expand upon that knowledge. You must be a self-starter with strong communication skills and the ability to deal with multiple stakeholders. An eagerness to learn and adapt to the demands of working in a startup styled environment.

  • Salesforce certs - Certified Salesforce Administrator (ADM 201) and/or Certified Salesforce Advanced Administrator (ADM 301)
  • Solid experience of working with Salesforce Lightning in Sales and Service Cloud
  • Good awareness of the Salesforce ecosystem and associated technologies
  • Skills to create complex reports and dashboards in Salesforce
  • Experience with source code control tools like Git, GitHub etc
  • Working with management and end-users to understand the business comprehensively, enabling you to make recommendations for improving user-experiences and optimising business processes across every department
  • Researching new tools to solve specific issues with technology, gathering all requirements and developing timelines for delivery
  • Managing the Salesforce Platform, providing day to day maintenance and everything that a Salesforce Administrator’s role entails
  • Ensuring configuration and integration of Salesforce, working with internal and external developers and consultants to ensure a seamless flow of data
  • Ensuring adherence to company IT security policy, and that all integrations, users and vendors are only provided the relevant access for their role
  • Experience in using the app exchange to install and configuring managed packages
  • Ideally experience with Salesforce Marketing Cloud and the SFMC connector
  • You will need experience of or the desire to learn Apex and Lightning component development

WHAT WE OFFER

Our bright, open plan office has spectacular views over central London and offers an environment perfect for creativity, fun and sharing ideas. We offer a competitive salary and a generous range of benefits, including:

  • 25 days’ holiday
  • Perkbox
  • Bike scheme
  • Life assurance
  • Childcare vouchers
  • Travel loans
  • Direct pension contributions - 3% of base salary (with a minimum employee matched contribution of 3%) after completion of probation period
  • Fresh fruit, coffee and tea and food cupboard