We’re the UK’s leading online marketplace connecting homeowners with over 50,000 local tradespeople nationwide. Our goal is to take the stress out of home improvements for both homeowners and tradespeople.
Since our launch in 2005, we’ve seen more than 4 million home improvement jobs posted by homeowners and have accumulated more than 750,000 tradespeople reviews.
We’re passionate about delivering the best possible experience for our customers and believe working with us should be easy. One of the teams that makes this happen is our Operations Team.
Rated People is actively looking for a talented Vetting & Quality Associate to join our Vetting & Quality Team and bolster our portfolio growth. The role will report directly to the Vetting & Quality Team Lead and will offer a unique exposure to our core business areas collaborating closely with internal players (Sales, Account Management, Legal teams and Top Management) and interface with our customers and partners.
As a Vetting & Quality Associate you will assess tradespeople’s applications to the Rated People service and minimise the degree of risk posed by allowing them on to the platform. You will continuously monitor the standards of the tradespeople using our service to reduce the potential for fraudulent activity. You will also be responsible for ensuring tradespeople meet our high standards, making sure they understand the code of conduct and effectively flagging and removing tradespeople from the platform when they fall short of the expected standards.
The ideal candidate will have excellent analytical skills with the ability to work in a fast-paced environment.
Our bright, open plan office has spectacular views over central London and offers an environment perfect for creativity, fun and sharing ideas. We offer a competitive salary and a generous range of benefits, including: